Info

About

studio x viaduct is committed to unique products which have been made with integrity and love. The showroom is a laboratory, a curated gallery-environment, a space for play and discovery, of objects, concepts, colours and beauty. All the items in our store are linked through the maker’s personal commitment to their creations. The independent strength of every object and our constantly evolving display results in new and playful conversations endlessly emerging.

studio x viaduct works with a wide range of suppliers. Our showroom presents a selection of these, currently including:

Alessi, Antipast, Arts & Science, Casey Casey, Cappellini, Cassina, Chiarastella, e15, Flos, Haeckels, Iris Hantverk, KH Würtz, Kana, Karakter, Magniberg, Neri, Rømer Harboe, Sara Lanzi, Valerie Objects, Yali, Zanotta

We frequently invite friend and collaborators to develop new ideas in the space, to mount special exhibitions and introduce new, hand-picked products available uniquely at studio x viaduct.

We are happy to help you find the right piece for any occasion.

Contact

Showroom / Office

studio x viaduct
Dronningens Tværgade 50
1302 Copenhagen K
Denmark
phone: +45 3151 6272

info@studioxviaduct.com

www.studioxviaduct.com

Opening hours

Thursday–Friday 10 am – 6 pm
Saturday 11 am – 4 pm

At all other times by appointment

Office and office phone open

Tuesday-Friday 10 am - 3 pm

Terms of purchase

Purchases

When making a purchase on our website, you need to choose your desired products and add them to your cart. Until the final step you will be able to amend your selection and choose not to proceed with your purchase. Shipping costs will be added on top of the total price, depending on your location. Once your purchase is complete, you will receive an e-mail confirmation with the order number. All orders are subject to availability and confirmation of the order price. Dispatch times may vary.

Payment

By placing an order on this website, you certify that the payment information for your order is valid and correct - and give your authorisation for studio x viaduct to effectuate the withdrawal. Payment will take place on the day when your order is dispatched.

We accepts payment by Visa, Visa Dankort, Mastercard, Mobilepay and in special occasions also bank transfer. In this case, please contact us for further information on info@studioxviaduct.com.

Delivery

Shipping and Tracking

Delivery cost will vary depending on the product and the destination. The delivery cost will appear in the shopping cart before the payment at checkout.

Orders are usually dispatched within 2-4 working days following the purchase. Once your order is on its way to you, you will receive an e-mail with a tracking number (if available) which will allow you to follow your order’s route.

You also have the opportunity to pick up your purchase in our store within the oppening hours. This offer is naturally free of charge.

Returns and cancellation

You have the possibility to return or exchange your order within 30 days after purchase. The original invoice must be included. Your return parcel can be sent or returned to our shop at the following address:

studio x viaduct, Dronningens Tværgade 50, 1302 Copenhagen K.

Please note that we expect the products to be returned in the same state as when they where purchased. Any used, damaged goods or products that show signs of wear and use will not be accepted. It is the customer’s responsibility to make sure the goods are in the same condition as when purchased. If your order is damaged upon delivery to you, please contact us at info@studioxviaduct.com as soon as noticed.

The cancellation deadline is 14 days after the client receives the product. The client has to send an email to info@studioxviaduct.com informing us about the order cancellation. After this the product has to be shipped or returned to the shop within 14 days with the original invoice included. Please note that studio x viaduct does not cover the shipping cost for returned or cancelled orders. - The warranty is 2 years, guaranteed by the product manufacturer.

If you have received a gift, which has been bought from studioxviaduct.com and you wish to return the product we can exchange it for another product of the equivalent value. The gift cannot be exchanged for cash.

Products purchased in our physical shop in Dronningens Tværgade 50, Copenhagen, can be returned within 14 days and exchanged for another product or a gift card, no refund.

Sale items can’t be returned or refunded. If there is a manufacturing problem please contact the company which produced the product.

Taxes and VAT/moms

All prices that appear on the website include Danish VAT which is 25%. Orders placed within the EU should not be subject to additional taxes, whereas countries outside the EU may charge custom fees. studio x viaduct cannot be held responsible for any delay at the customs or extra charges.

Privacy Policy

When placing an order on studio x viaduct you will need to provide us with the following information: name, surname, address, phone number, email, credit / debit card information. This information is for internal use only, it will remain strictly confidential and will not be shared with third party members.